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Subcategory Questions Show all

Q
Hello, It says an external camera is available. However, I do not see any links or external cameras on your site. What is a compatible camera or where would I find one?Daniel V. on Jul 10, 2017
A
Best answer Hello Daniel, thank you for your question. Yes we certainly offer an external camera option for this body camera. If you are interested in purchasing the body camera with external camera please contact our customer support at 1-888-667-5776
Reply Deelat Industrial on Jul 17, 2017
Q
Where is an instructional video on how to use it?Don S. on Dec 01, 2017
A
Best answer Hello Don, thank you for your question. We currently do not have an instructional video on this product yet. Our goal at Deelat.com is to have an instructional video for every product we list on our site. This project to have an instructional video on every product is a work in progress and we hope to have one up for you very soon. Please check back with us in the near future for an instructional video for our Police Body Cameras.
Reply Deelat Industrial on Dec 07, 2017
Q
Say has WiFi but I don't see it listed hereChief j. on Apr 26, 2018
A
Best answer Hello Chief J, thank you for your question. Yes our police body camera is certainly wifi compatible. With this means is that you are able to access the video remotely on your phone. Please download the manual for our police body camera above to see how to activate the WIFI and how the function works.
Reply Deelat Industrial on May 02, 2018
Q
Says come with a CD I got one and no CD came with it. Is it the program CD and if so how can I get one?Chief j. on May 07, 2018
A
Best answer Hello Chief J, thank you for your question. Yes the camera should have certainly come with a CD inside the box to download the software on your computer. If you did not receive the software CD please give our customer support team a call or send us a direct email.
Reply Deelat Industrial on May 08, 2018
Q
See this the patroleyes cam?Chief j. on May 07, 2018
A
Best answer Hello again Chief J, thank you for your question. No this is not a Patroleyes camera but its is very similar. This is a Deelat branded Police body camera.
Reply Deelat Industrial on May 08, 2018
Q
What is the battery life for this unit if used constantly?Kristina A on Sep 27, 2017
A
Best answer Hello Kristina, thank you for your question. The battery life on this body camera is 8 hours if you are using it consistently. After 8 hours of consistent use, you will need to charge it.
Reply Deelat Industrial on Sep 27, 2017
Q
Is there an adapter or vehicle charger available?Andres A on Sep 27, 2017
A
Best answer Hello Andres, thank you for your question. The body camera is charged on a dock that is included with the camera. No other type of charger or adapter is sold separately. You can charge the body camera in a car using the dock but you must purchase a universal 12V car charger that will plug into the dock. Deelat does not sell this car charger. If you have any other questions or concerns please do not hesitate to contact us.
Reply Deelat Industrial on Sep 27, 2017
Q
Is there a SIM card on the camera?Camila S on Sep 27, 2017
A
Best answer Hello Camila, thank you for your question. The body camera does not have a SIM card. You can plug in the camera to a computer to download or view the videos it has recorded. Please reach out to us if you have any other questions.
Reply Deelat Industrial on Sep 27, 2017
Q
What type of battery does this camera use?Viviana C on Sep 27, 2017
A
Best answer Hello Viviana, thank you for your question. This body camera uses a 3000maH Lithium-ion battery. The battery is rechargeable by docking the camera on the recharge dock that is included. Replacement batteries are also available for purchase.
Reply Deelat Industrial on Sep 27, 2017
Q
Hello, my camera, a Sports HD DV 1080P H264 full HD is less than a year old, has had very little use yet the battery has died and cannot be charged. How and from where can I purchase a replacement? PhilPhil W. on Oct 23, 2017
A
Best answer Hello Phil, thank you for your question. We carry many different models of sport cameras but cant seem to find the model you mention. We are confident we can help you source this battery for your model. Please contact our customer support staff so we can get more info on your camera and we will work with you to get the battery you need.
Reply Deelat Industrial on Oct 23, 2017